help@go-to-health.com

help@go-to-health.com

Listserv FAQ
Here is some basic information derived from questions about the go-to-health listserv. The go-to-health list is unmoderated, but you do have to be a subscriber in order to post messages to the list.

What is the go-to-health listserv?
How do I subscribe to and unsubscribe from the list?
How do I post a message?
What is the purpose of the list?
Who is on the list?
What type of information will be presented on the list?
How often should I use the listserv?
Why did I stop receiving mail from the list?

What is the go-to-health listserv?
The Go-to-Health Discussion List is the daily connection for Children and Youth Community Health Initiative (CYCHI) participants. It enables discussions concerning community health and highlights the involvement of CYCHI participants in achieving the initiative goal: improving the health of Californians and enhancing the health of communities by engaging children and youth in transforming their environments.

How do I subscribe to and unsubscribe from the list?
Email bwalker@lcgnet.com with the following message in the body of the message:

SUBSCRIBE go-to-health (first name) (last name) (email address)
or
UNSUBSCRIBE go-to-health (first name) (last name) (email address)

For example,
SUBSCRIBE go-to-health (Brenda) (Walker) (bwalker@lcgnet.com)

You should leave the subject line blank, and delete any signature information from the end of the message.

How do I post a message?
When you want to post a message to the list, send it to:
gotohealth@topica.com

The list owner is Brenda J. Walker (bwalker@lcgnet.com). You should contact her if there are problems that you may have. For example, you may need to contact the list owner if you are having trouble un-subscribing because your e-mail address has changed since you subscribed. Please do NOT send requests to subscribe, unsubscribe, change settings, etc. to gotohealth@topica.com

What is the purpose of the list?
Keeping in line with the CYCHI goals and objectives, LCG has developed the listserv to inform youth and adult staff members, volunteers, and support grantees of what is going on between and within the wellness villages. The listserv will allow the villages to stay in communication with one another and encourage ideas on how to impact the health of communities while getting feedback from other wellness villagers. It will also provide a forum in which to discuss and share ways to improve the functioning of the community health, academic and mentoring components of the Initiative.

Other individuals affiliated with your wellness village are also invited and welcome to subscribe.

Who is on the list?
In order to maximize the sharing of ideas, the listserv will include as many participants from each wellness village as each site designates (there is no limit) as well as members of The California Wellness Foundation and Initiative Support Grantees - Nunn Consulting, Imoyase and Laurel Consulting Group.

What type of information will be presented on the list?
Topics of discussion will vary. Some examples are: How to improve community health; How to use the Internet to help with the work of your wellness village; Marketing your wellness village-whose job is it; and Expanding our community network. Occasionally, brief notices of new services offered on our web site will be posted along with CYCHI related events.

How often should I use the listserv?
In order to stimulate ongoing general discussions that revolve around the work of the Initiative, the listserv should be used on a daily basis.

Why did I stop receiving mail from the list?
If you have not received any mail from the go-to-health list for more than a day or two, you may have been involuntarily un-subscribed, or the list may have stopped sending messages to you. If you receive a message indicating that you are not subscribed to the list, you will have to subscribe again. On occasion, you may need to try un-subscribing, then re-subscribing.

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Listserv Rules & Etiquette
The purpose of the listserv is to discuss topics related to CYCHI. Members who post messages that are not related will receive a request to post only relevant topics. Failure to comply with this request will result in removal from the list.

The use of profanity is strictly prohibited. Violation of this rule will result in removal from the list.

Flames (violent verbal expressions of disapproval) are strongly discouraged. Remember that these discussions are "public" and meant for constructive exchanges. Treat the others on the list as you would want them to treat you.

Below are suggestions for using the list that are common to most listservs. Following these suggestions will help you to be an upstanding citizen of the go-to-health community.

Posting
To post a message to the list, send your message to gotohealth@topica.com. Your message will then be automatically sent to all people currently subscribed to the list.

Include your name, your organization, and your e-mail address in messages to the list, as some subscribers use e-mail software that removes the header information from incoming mail. This is also a courtesy to other list members, and shows that you are willing to stand behind what you say.

If you are about to post a strongly worded message, or a reply to a message that you disagree with, consider postponing it overnight. You may decide to reword it after the heat of the moment has cooled.

If you choose to post a ''thank you'' message to the list, consider including the answer to your question, for the benefit of other list members.

DON''T SEND A MESSAGE IN ALL CAPS. CAPITALIZED MESSAGES ARE HARDER TO READ THAN LOWER CASE OR MIXED CASE. AND THEY ARE COMMONLY PERCEIVED AS SHOUTING! ; )

Separate your paragraphs with blank lines and use punctuation. Make your message inviting to your potential readers.

Use discretion when forwarding a long mail message to the list. It''s preferable to reference the source of a document and provide instructions on how to obtain a copy. If you must post a long message, warn the readers with a statement at the top of the mail message. Example: WARNING: LONG MESSAGE

Don''t rely on the ability of your readers to tell the difference between serious statements and satire or sarcasm. It''s hard to write funny. It''s even harder to write satire, and your true intent may not be understood.

Replies
When you hit your reply button (in most cases, depending on how your software is set up) the message will be addressed and sent back to the author of the message, NOT to the discussion list. If you want to reply to the list, you must manually change or add the address. Generally, hitting "reply all" will send your reply to the list and to the person who sent it.

Make sure you don''t send a personal message or reply to the entire list by mistake - double check the to: and cc: line of the message before you send it.

Note whether a message requests that you reply directly to the sender, rather than to the list. Most surveys will fall under this category.

If another person posts a comment or question that is off the subject, do NOT reply to the list and contribute to the off- subject conversation going publicly.

Subject Lines
Use a detailed subject line in your messages to the list. When posting, make sure to check your subject line and insure that it is relevant to the post itself. If the original "Subject:" line was "Big dogs" make sure yours says "Re: Big dogs". Some REPLY functions do this automatically.

Quoting
It is not necessary to include the entire contents of a posting to which you are replying. Quoting is important and encouraged. If you are responding to a message from another member, it is essential that you quote the relevant part of the message so that the rest of the members can follow the thread. There may be a number of threads at any given point and, without proper quoting, it is difficult if not impossible to follow the line of thinking.

Quote only the relevant portion of the message you are responding to. Nothing frustrates list members more than having to wade through lines and lines of irrelevant quoted text.

Subscribing & Unsubscribing
If you are going to be out of the office, and you set up an auto responder (e.g. "Hi, I''m out of the office until next week . . .") on your e-mail account, remember email Brenda Walker (bwalker@lcgnet.com) to postpone mail from the list before you leave. If you don''t, everyone who posts a message to the list will get your auto response.

If your e-mail address is going to change, remember to unsubscribe from the list before the change. If you forget to do this ahead of time, you will probably not be able to do so once your address has changed. Failing to unsubscribe when your address changes or ''goes away'' is what usually causes those error messages about undeliverable mail that people who post messages to the list receive.

Abbreviations & Emoticons
Some posts may contain abbreviations. Below are some frequently used abbreviations and their corresponding meanings:

BTW - By The Way
FAQ - Frequently Asked Questions
FWIW - For What It''s Worth
FYA - For Your Amusement
FYI - For Your Information
IMHO - In My Humble Opinion
IMO - In My Opinion
K - OK
LOL - Laughing Out Loud
OTOH - On The Other Hand
ROTFL - Rolling On the Floor Laughing
TIA - Thanks In Advance
THX - Thanks

To aid others in understanding your true meaning, you may consider using "emoticons." For example, looked at sideways:
:-) is a smile
;-) is a wink
:-( is a frown or expresses sadness
:-D is a laugh and
:-O expresses shock or surprise.

If you have any questions that are not answered here, please send an email to help@go-to-health.com or use our feedback form.

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